Privacy policy
Last updated:
Who we are
Airtable Backup is an independent backup service for Airtable. We are the data controller for the information described below. For anything privacy-related, write to info@airtablebackup.io.
What we collect
- Account: your email address and the plan you chose.
- Airtable connection: the OAuth tokens you grant us through Airtable's own authorization flow (we never see your Airtable password) and the bases you chose to back up. Tokens are encrypted at rest.
- Billing: payments are handled entirely by Stripe. Your card details never touch our servers; we only store your subscription status.
- Backup data: the Airtable content you chose to back up (records, attachments, comments, linked records and the schema of your bases), processed solely to produce your backups.
Why we use it
Only to provide the service you pay for and to send you service emails about your account and backups (performance of a contract, GDPR art. 6.1.b). No advertising, no profiling, and we never sell or share your data for marketing.
Where it lives
On servers hosted in the EU. Access tokens and backup archives are encrypted, and access is restricted to what's needed to operate the service.
Who else is involved
- Stripe: payment processing.
- Airtable: we read your data through their API, on your authorization, which you can revoke at any time from your Airtable settings.
No analytics or advertising trackers run on this site.
Cookies
Essential cookies only: session, security and "remember me". Nothing that tracks you across sites.
How long we keep it
Account data for as long as your subscription is active. Backup archives are deleted within 30 days after cancellation. You can request full deletion of your account and data at any time.
Your rights
Under the GDPR you can access, correct, export, delete or object to the processing of your data: email info@airtablebackup.io and we'll act on it. You also have the right to lodge a complaint with your local supervisory authority.